The Secure Times

An online forum of the ABA Section of Antitrust Law's Privacy and Information Security Committee


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California Continues to Expand Consumer Privacy Protections, Enacting Further Amendments to CalOPPA and the Data Breach Notification Law

On September 27, California Governor Jerry Brown signed into law two bills—both to take effect January 1, 2014—that expand the online privacy protections for California residents.  These two new laws were the second and third enacted during September, as the Governor signed a bill imposing restrictions on the advertising of certain products marketed to minors earlier that week, and demonstrate that the California legislature continues to prioritize consumer privacy by amending its legislation to reflect changes in the way websites collect, and consumers provide, personal information online.

“Do Not Track” Disclosures

The first bill, AB 370, amends the California Online Privacy Protection Act (“CalOPPA”) (Cal. Bus. & Prof. Code § 22575 et seq.), requiring that the privacy policy posted on all commercial websites include a disclosure explaining how the website operator responds to mechanisms, such as “Do Not Track” signals, that provide consumers with the ability to exercise choice regarding personally identifiable information collection over time and across third-party websites.

The new law states that website operators may satisfy this requirement by providing a clear and conspicuous hyperlink in the privacy policy that links to a description, including the effects, of any program or protocol the operator follows that offers consumers that choice, but defines neither the content of the disclosure nor “do not track.”

Data Breach Notification for Disclosure of Online Account Access Information

The second bill, SB 46, amends California’s data breach notification law (Cal. Civ. Code § 1798 et seq.), adding to the definition of “personal information” certain information that would permit access to an online account, and imposing additional disclosure requirements if a breach involves personal information that would permit access to an online account or email account.  Specifically, the legislation adds to the definition of personal information “a user name or email address, in combination with a password or security question and answer that would permit access to an online account.”   A breach of this information, if unencrypted, of any California resident would trigger the state’s data breach notification obligations.

In the case of disclosure of this type of personal information, however, a company will be permitted to notify affected California residents by alternative means.  If the breach involves no other personal information, a company may notify the affected resident in electronic or other form that directs the resident to change his/her password and security question or answer, as applicable, or to take other steps appropriate to protect the affected online account and all other online accounts with the same user name or email address and password or security question and answer.

However, if the breach involves the login credentials of an email account furnished by the company, it cannot provide notification to that email address, but may provide notice by:  (1) one of the methods currently permitted under the law for notification of a breach of unencrypted personal information; or (2) by clear and conspicuous notice delivered to the resident online when the resident is connected to the online account from an IP address or online location from which the company knows the resident customarily accesses the account.


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Amendments to CalOPPA Allow Minors to “Erase” Information from the Internet and Also Restricts Advertising Practices to Minors

On September 23, 2013, California Governor Jerry Brown signed SB568 into law, which adds new provisions to the California Online Privacy Protection Act. Officially called “Privacy Rights for California Minors in the Digital World,” the bill has already garnered the nickname of the “Internet Eraser Law,” because it affords California minors the ability to remove content or information previously posted on a Web site. The bill also imposes restrictions on advertising to California minors.

California Minors’ Right to Remove Online Content

Effective January 1, 2015, the bill requires online operators to provide a means by which California minors may remove online information posted by that minor. Online operators can elect to allow a minor to directly remove such information or can alternatively remove such information at a minor’s request. The bill further requires that online operators notify California minors of the right to remove previously-posted information.

Online operators do not need to allow removal of information in certain circumstances, including where (1) the content or information was posted by a third party; (2) state or federal law requires the operator or third party to retain such content or information; or (3) the operator anonymizes the content or information. The bill further clarifies that online operators need only remove the information from public view; the bill does not require wholesale deletion of the information from the online operator’s servers.

New Restrictions on Advertising to California Minors

Also effective January 1, 2015, the bill places new restrictions on advertising to California minors. The bill prohibits online services directed to minors from advertising certain products, including alcohol, firearms, tobacco, and tanning services. It further prohibits online operators from allowing third parties (e.g. advertising networks or plug-ins) to advertise certain products to minors. And where an advertising service is notified that a particular site is directed to minors, the bill restricts the types of products that can be advertised by that advertising service to minors.

Implications

Given the sheer number of California minors, these amendments to CalOPPA will likely have vast implications for online service providers. First, the bill extends not just to Web sites, but also to mobile apps, which is consistent with a general trend of governmental scrutiny of mobile apps. Online service providers should expect regulation of mobile apps to increase, as both California and the Federal Trade Commission have issued publications indicating concerns over mobile app privacy. Second, the bill also reflects an increased focus on privacy of children and minors. Developers should consider these privacy issues when designing Web sites and mobile apps, and design such products with the flexibility needed to adapt to changing legislation. Thus, any business involved in the online space should carefully review these amendments and ensure compliance before the January 1, 2015 deadline.